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Optimal Appliance US LLC

Local repair service in Houston, TX

Appliance Repair in Houston for Homes and Businesses

When a fridge, oven or ice machine stops working, the whole day stops with it. Optimal Appliance US repairs home and commercial appliances, coffee machines, fireplaces and outdoor grills across Houston. Call us or send a request online.

  • 10+ years of experience
  • We repair appliances 20+ years old
  • Homes, restaurants, cafes and offices
  • You hear the cost before work starts
  • We reply by phone or email

Talk to a technician today

Open Mon–Sun 7:00 AM – 9:00 PM

(832) 332-1641
Our technician repairing a dryer in a Houston home

Based in HoustonHomes and businesses

About us

A Repair Company That Explains Things Clearly

Optimal Appliance US is a local repair company based in Houston. We work on the equipment that homes and small businesses lean on every day, from the kitchen fridge to the cafe espresso machine.

We keep things simple. You tell us what is wrong. We agree on a time. The technician finds the fault, explains it in plain words and tells you the cost before doing any work.

  • 1. A clear arrival window, confirmed with you
  • 2. The fault explained in plain words
  • 3. The cost told to you before any work starts
  • 4. Your kitchen or work area left clean
  • 5. Replies by phone or email, never by text or chat bot
  • 6. Honest advice when a repair is not worth the money

More about Optimal Appliance US

Photos

Our Recent Work

Real jobs by our own technicians across Houston.

How it works

Four Steps From Broken to Working

  1. Call or send a request

    Call (832) 332-1641 or fill in the online form. Tell us what the equipment is doing.

  2. We confirm a time

    We reply by phone or email and agree on a day and a 2-hour arrival window.

  3. We find the fault

    The technician tests the equipment, shows you what failed and tells you the cost.

  4. We repair and test

    Once you say yes, we do the repair and run the equipment to prove it works.

Not sure what is wrong? Call and describe it.

(832) 332-1641

Why choose us

Why Houston Calls Optimal Appliance US

  • 10+ years of experience

    More than 10 years of repairing kitchen and laundry appliances, at home and at work.

  • Specialty equipment too

    We also repair coffee machines, fireplaces and outdoor grills, which many repair shops turn away.

  • No surprise costs

    You hear what the repair involves and what it costs before any work begins.

  • Older appliances too

    We repair appliances 20 years old and more. Many companies only want to replace them; we tell you honestly when a repair is worth it.

For businesses

Equipment Down at Your Business?

A broken cooler or oven costs you sales every hour. We repair commercial kitchen and break-room equipment for Houston businesses and work around your opening hours where we can.

  • Restaurants
  • Cafes and coffee shops
  • Offices
  • Property managers

Request a commercial quote

Before you book

Questions We Hear Most

Short answers about how a repair visit works.

How does the technician prepare for my visit?

We read what you told us about the fault and note the brand and model. That tells the technician which tools and common parts to bring. If you can send the model number, the first visit is more likely to be the only one.

What happens during a repair visit?

The technician arrives inside your time window, asks what you have noticed and tests the equipment. You then hear what failed and what the repair costs. Work starts only after you say yes. Afterwards the technician runs the equipment to show you it works.

Do your repairs come with a warranty?

Our labor and the parts we install are covered for 3 months.

What does the service call fee cover?

The service call fee covers the trip and the time it takes to find the fault. For commercial equipment the service call is $135. For home appliances it is $65.

How do scheduling and time windows work?

Call (832) 332-1641 or send the online form. We reply by phone or email to agree on a day and a 2-hour arrival window, so you are not waiting at home all day. Our hours are Mon–Sun 7:00 AM – 9:00 PM.

What information should I have ready?

Have the brand, the model or serial number if you can find it, and a short description of what the equipment is doing. Also tell us the service address and which days suit you. For a business, tell us your opening hours.

From our blog

Repair Tips and Advice

Read all articles

Reviews

What Customers Say

Real reviews from our Google Business Profile, in the customers' own words.

  • I am very pleased with this company’s performance and their tech, Isa, was very kind and respectful. He was knowledgeable and very quick to get started and courteous with his work. He cleaned up everything after, I couldn’t even tell that he moved the washer. The machine is fixed and working perfectly. Thank you so much!

    Shannon TrevinoGoogle review

  • I had a great experience with Mr. Eivaz from Optimal Appliance. He did an excellent job repairing my refrigerator. He was very knowledgeable, professional, and took the time to explain what was wrong and what needed to be done.

    He was also very courteous and careful with his work. Everything was fixed properly, and my refrigerator is working great now.

    I really appreciate his excellent service and would definitely recommend Mr. Eivaz and Optimal Appliance to anyone who needs appliance repair. Great job and truly 10/10 service!

    Biju ThomasGoogle review

  • Taghi was so very helpful to my family! Our washing machine was full of water and I tried everything I could think of, but I could not get the water to drain. Taghi was at my house in less than two hours. He found the problem right away, made the repairs, and cleaned everything up. All of this was on a Saturday! I am so very thankful! I promptly put Optimal Appliance Repair’s number in my phone for my next appliance emergency!

    Stacie MorelandGoogle review

Read more reviews on Google

Ready to Get It Fixed?

Call now or send a request online. We reply by phone or email.

Brands We Repair

  • Whirlpool logo
  • General Electric logo
  • Samsung logo
  • LG logo
  • Maytag logo
  • KitchenAid logo
  • Frigidaire logo
  • Bosch logo
  • Electrolux logo
  • Amana logo
  • Avanti logo
  • Azure logo
  • Beko
  • Best logo
  • Breda logo
  • Broan logo
  • Cafe logo
  • Danby logo
  • Elica logo
  • Faber logo
  • Falmec logo
  • Forno logo
  • Forza logo
  • FRP
  • Galanz logo
  • Haier logo
  • Hauslane
  • Heat logo
  • Hotpoint logo
  • Insinkerator
  • Kamado Joe
  • Masterbuilt
  • Maxx Ice logo
  • Midea
  • Napa Technology
  • Napoleon logo
  • NXR
  • Premium Levella logo
  • Sapphire logo
  • Scotsman logo
  • Sharp logo
  • Speed Queen logo
  • Summit
  • Thor Kitchen logo
  • Trade-Wind logo
  • Tytus
  • Vintage logo
  • Vitara logo
  • Weber logo
  • Zephyr logo
  • AGA logo
  • Alfresco logo
  • American Range logo
  • Artisan logo
  • Asko logo
  • Bertazzoni logo
  • BlueStar logo
  • Capital logo
  • Coyote logo
  • Dacor logo
  • DCS logo
  • Fisher & Paykel logo
  • FiveStar logo
  • Fulgor logo
  • Hestan logo
  • Ilve
  • JennAir logo
  • Liebherr logo
  • Lofra logo
  • Lynx logo
  • Marvel logo
  • Miele logo
  • Monogram logo
  • Perlick logo
  • SKS
  • Thermador logo
  • U-Line logo
  • Verona logo
  • Viking logo
See all 79 brands we repair