Commercial repair
Commercial Refrigerator Repair in Houston, TX
When a cooler in your kitchen or bar stops holding temperature, you can lose a full load of product and have to pull items off the menu in the middle of a shift. We repair commercial refrigeration for restaurants, cafes, hotels, offices and other businesses in Houston, TX. Call (832) 332-1641 or fill in the commercial quote form and tell us which unit is down and what the display reads.
- 10+ years of experience
- $135 commercial service call
- 3 months warranty on labor and parts
- Cost told before work starts
Commercial Refrigerator down during service?
Call and tell us what it is doing. We are open Mon–Sun 7:00 AM – 9:00 PM.
Common problems
Commercial Refrigerator Problems We Fix
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Box temperature creeping up
Likely cause: On a busy line the doors open hundreds of times a shift, and a unit with grease-coated condenser coils often cannot catch up. A weak fan motor or a low refrigerant charge can show the same slow climb.
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Ice on the coil
Likely cause: A walk-in or reach-in that ices over usually has a defrost problem, such as a failed heater, timer or sensor. A door that does not close fully can also pull in humid air that freezes on the coil.
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Prep table top is warm
Likely cause: The pans on top can run warmer than the cabinet below when the air path to the rail is blocked or the rail fan has quit. Lids left open through a long rush often make it worse.
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Compressor short cycling
Likely cause: A compressor that starts and stops every minute or two is often tripping on high pressure or heat. Blocked airflow around the unit, a bad start component or a failing control can cause it.
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Water pooling inside
Likely cause: Standing water in the bottom of a cabinet or on a walk-in floor usually comes from a plugged drain line or a frozen drain pan. On a walk-in freezer the drain line heater can be the part that failed.
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Torn or loose gaskets
Likely cause: Door gaskets on line coolers take a beating from carts, pans and constant use. A split gasket or a sagging hinge lets warm kitchen air in, which can make the unit run without a break.
What we work on
Commercial Refrigerator Types We Repair
Some of these have the cooling system built into the cabinet and some, like most walk-ins, have a separate condensing unit on the roof or behind the building, so we ask which kind you have.
- Reach-in coolers and freezers
- Walk-in coolers and freezers
- Sandwich, salad and pizza prep tables
- Undercounter and worktop units
- Back-bar and bottle coolers
- Glass-door merchandisers
Our process
How a Commercial Visit Works
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Before we come out
We ask when you open and close, when your rush is, and where the unit sits, such as on the cook line, behind the bar or out back. That helps us pick a time that keeps us out of your staff's way.
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Tracking down the fault
We check box temperature, airflow, coils, fans, controls and the defrost system. On a walk-in we look at both the evaporator inside the box and the condensing unit outside.
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You decide
We explain what we found in plain words and tell you the cost before any work starts. Nothing is replaced until the manager or owner says to go ahead.
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Fix and pull-down check
After the repair we run the unit and watch the temperature come down. We show the person in charge the reading before we leave.
The Optimal Appliance US Promise
- Warranty on every repair Our labor and the parts we install are covered for 3 months.
- Cost told before work starts The technician explains what failed and what the repair costs. You decide whether to go ahead.
- 2-hour arrival window We agree on a day and a time window with you, so you are not waiting at home all day.
- Phone and email only A person replies to you by phone or email. No text-message marketing and no chat bots.
Online request
Request a Commercial Refrigerator Quote
Tell us what is down and when you are open. We reply by phone or email.
No payment taken online
Questions
Commercial Refrigerator Repair Questions
What should we do with the food while the unit is down?
Move product to another cooler that is holding temperature, or onto ice, as soon as you see the reading rise. Keep the door of the failed unit shut as much as you can. Follow your own food safety plan on what to keep and what to throw out.
Can you work while the kitchen is open?
Often we can, if there is room to reach the unit without blocking the line. Tell us your slow hours when you call or write, and we will try to plan the visit around them.
What do you need to know when we call?
Tell us the kind of unit, where it sits, the temperature it shows now and when staff first saw the problem. A photo of the data plate sent to Optimalappliance.company@gmail.com helps us come prepared.
Do you repair walk-ins with the condensing unit on the roof?
Yes. Let us know how the roof or outdoor unit is reached and whether someone on site has to unlock access. We check both ends of the system during the visit.
Reviews
What Customers Say
Real reviews from our Google Business Profile, in the customers' own words.
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I am very pleased with this company’s performance and their tech, Isa, was very kind and respectful. He was knowledgeable and very quick to get started and courteous with his work. He cleaned up everything after, I couldn’t even tell that he moved the washer. The machine is fixed and working perfectly. Thank you so much!
Shannon TrevinoGoogle review
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I had a great experience with Mr. Eivaz from Optimal Appliance. He did an excellent job repairing my refrigerator. He was very knowledgeable, professional, and took the time to explain what was wrong and what needed to be done.
He was also very courteous and careful with his work. Everything was fixed properly, and my refrigerator is working great now.
I really appreciate his excellent service and would definitely recommend Mr. Eivaz and Optimal Appliance to anyone who needs appliance repair. Great job and truly 10/10 service!
Biju ThomasGoogle review
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Taghi was so very helpful to my family! Our washing machine was full of water and I tried everything I could think of, but I could not get the water to drain. Taghi was at my house in less than two hours. He found the problem right away, made the repairs, and cleaned everything up. All of this was on a Saturday! I am so very thankful! I promptly put Optimal Appliance Repair’s number in my phone for my next appliance emergency!
Stacie MorelandGoogle review
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