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Optimal Appliance US LLC

Commercial repair

Commercial Range Repair in Houston, TX

The range is the center of most commercial kitchens. If its burners or oven quit, the whole menu slows down and your cooks start sharing whatever still works. We repair commercial ranges for Houston businesses, from small cafe kitchens to hotel banquet lines. Reach us at (832) 332-1641 or through the commercial quote form.

  • 10+ years of experience
  • $135 commercial service call
  • 3 months warranty on labor and parts
  • Cost told before work starts

Commercial Range down during service?

Call and tell us what it is doing. We are open Mon–Sun 7:00 AM – 9:00 PM.

(832) 332-1641

Common problems

Commercial Range Problems We Fix

  • Oven will not hold temperature

    Likely cause: An oven base that runs hot or cold usually has a thermostat that is out of calibration or failing. A door that no longer seals after years of being kicked shut can also let the heat out.

  • Oven pilot will not stay lit

    Likely cause: The safety valve needs a signal from a sensor in the pilot flame to stay open. That sensor often wears out, and a weak or dirty pilot can cause the same drop-out.

  • Top burners slow to light

    Likely cause: Each open burner lights from a small pilot next to it. Spilled sauce and grease can block those pilots or the lighter ports on the burner head.

  • Oven door sags or drops

    Likely cause: Door hinges and springs take a beating in a working kitchen. A door that falls open or will not close flat can usually be fixed with new hinge parts.

  • Convection fan not turning

    Likely cause: In a convection base, the fan motor sits in a very hot spot and can seize or burn out. The door switch that tells the fan to run is another common failure.

  • Knobs spin or break off

    Likely cause: Cracked knobs are often the visible sign of a valve stem that is stiff or bent. Left alone, cooks may not be able to tell if a burner is fully off.

What we work on

Commercial Range Types We Repair

A commercial range pairs open burners or a griddle on top with one or two ovens below, so a single unit can have several separate faults at once.

  • Six-burner and ten-burner restaurant ranges
  • Ranges with a standard oven base
  • Ranges with a convection oven base
  • Griddle and burner combination ranges
  • Heavy-duty modular ranges
  • Electric commercial ranges

Our process

How a Commercial Visit Works

  1. Before the visit

    We ask for your opening hours and where the range sits, such as against a wall, under a hood or in the middle of a line with units on each side. We also ask if it is on casters with a flexible gas hose, since that affects how we pull it out.

  2. Top and oven are tested apart

    The technician checks the burners and griddle on top, then the oven below, since they have their own valves and controls. This shows whether you have one fault or more than one.

  3. Your go-ahead

    You get the findings in plain words along with the cost of the repair before work starts. Nothing is replaced until you approve it.

  4. Repair, then a full heat-up

    Once the parts are in, every burner is lit and the oven is run up to a set temperature and checked with a separate thermometer. The range goes back in its place and is left ready for your next service.

Prefer to talk?

Call and Describe the Problem

Tap to call (832) 332-1641

Mon–Sun 7:00 AM – 9:00 PM

The Optimal Appliance US Promise

  • Warranty on every repair Our labor and the parts we install are covered for 3 months.
  • Cost told before work starts The technician explains what failed and what the repair costs. You decide whether to go ahead.
  • 2-hour arrival window We agree on a day and a time window with you, so you are not waiting at home all day.
  • Phone and email only A person replies to you by phone or email. No text-message marketing and no chat bots.

Online request

Request a Commercial Range Quote

Tell us what is down and when you are open. We reply by phone or email.

No payment taken online

1Home or business

Is this for a home or a business?

2Contact information

3Service location

4Equipment details

Usually on a sticker inside the door or on the back. It helps us bring the right parts.

5What you have noticed

6Preferred days

Which days suit you?

Pick any that work. We confirm the day and time window with you by phone or email.

No payment is taken online. We reply by phone or email, never by text message. Prefer to talk? Call (832) 332-1641.

Questions

Commercial Range Repair Questions

A cook says they smell gas at the range. What now?

Get staff and guests away from the area. Do not flip switches, light anything or try to find the leak. Go outside, call the gas utility or 911 from there, and call us about the repair after the building is safe.

Can the burners be used if only the oven is down?

It depends on the fault. Some oven problems do not affect the top at all, and others mean the whole range should stay off until it is checked. Tell us what you see and we will give you a clear answer.

Do we need to empty and clean the range before you arrive?

Please take pans off the top and out of the oven and let the unit cool if you can. A wipe-down of loose grease helps, but there is no need for a deep clean.

Can you come when the kitchen is closed?

We plan visits around your service times where we can, such as between lunch and dinner or before opening. Give us your hours when you call and we will offer a 2-hour arrival window that fits.

Reviews

What Customers Say

Real reviews from our Google Business Profile, in the customers' own words.

  • I am very pleased with this company’s performance and their tech, Isa, was very kind and respectful. He was knowledgeable and very quick to get started and courteous with his work. He cleaned up everything after, I couldn’t even tell that he moved the washer. The machine is fixed and working perfectly. Thank you so much!

    Shannon TrevinoGoogle review

  • I had a great experience with Mr. Eivaz from Optimal Appliance. He did an excellent job repairing my refrigerator. He was very knowledgeable, professional, and took the time to explain what was wrong and what needed to be done.

    He was also very courteous and careful with his work. Everything was fixed properly, and my refrigerator is working great now.

    I really appreciate his excellent service and would definitely recommend Mr. Eivaz and Optimal Appliance to anyone who needs appliance repair. Great job and truly 10/10 service!

    Biju ThomasGoogle review

  • Taghi was so very helpful to my family! Our washing machine was full of water and I tried everything I could think of, but I could not get the water to drain. Taghi was at my house in less than two hours. He found the problem right away, made the repairs, and cleaned everything up. All of this was on a Saturday! I am so very thankful! I promptly put Optimal Appliance Repair’s number in my phone for my next appliance emergency!

    Stacie MorelandGoogle review

Read more reviews on Google

Keep Your Business Running

Call us or send a request online. We reply by phone or email.